With the continually evolving situation we want you to know that we continue to offer our Unexpectedly Personal Service through our Call Centre and from our Claims Team.
Our telephone and email services are open Monday to Friday 9:00am to 5:00pm and of course you can purchase online 24hrs a day. If you have any queries, please do not hesitate to get in touch.
With winter around the corner for many countries, there's a definite chill in the air. While most drivers are unlikely to face conditions as severe as those recently witnessed in Upstate New York, it pays to plan ahead to ensure you and your passengers stay safe, no matter where you plan to drive.
You should be picking up your rental car in a roadworthy condition, but you should always confirm with your chosen hire company that the car you will be driving is up to date with its servicing. If you're renting a car for an extended period over the holidays, there are some basic checks that you should perform yourself before each journey.
It never hurts to expect the unexpected. A clean bill of health for your rental car doesn't mean much if you find yourself trapped by a sudden blast of severe weather. Be prepared for all eventualities by putting together an emergency kit. Some of these items may be included in your rental.
Taking time to make sure you have completed all these tasks before you drive during the winter should help you, your passengers and other road users stay as safe as possible while you're using a rental car. While there's no accounting for unexpected events, these preparations will help you to avoid the most common winter-related problems. If you do encounter an issue that you're struggling to get out of, it pays to have the emergency contact number for your car hire company close at hand.