With the continually evolving situation we want you to know that we continue to offer our Unexpectedly Personal Service through our Call Centre and from our Claims Team.
Our telephone and email services are open Monday to Friday 9:00am to 5:00pm and of course you can purchase online 24hrs a day. If you have any queries, please do not hesitate to get in touch.
Winter is upon us and the threat of severe weather is just around the corner in many countries. For some people, snow is an excuse to head outside for some fun, but if you have no choice but to hit the road, you're more likely to be concerned with getting through your journey in one piece. Knowing what to do if you get stuck is key.
Prevention is better than cure and it's better to avoid getting stuck in the snow in the first place. Here are three tips that will help keep you on the road this winter.
When driving in winter conditions, it's important to ensure your rental car is up to the job. Quality rental companies will ensure that the car you take is up to date with servicing and maintenance, but for peace of mind, it's worth confirming that's the case before you accept the vehicle. Always remember that last-minute visual checks before you set off on each journey are your responsibility.
Perhaps the only thing worse than getting stuck in the snow is not having the right tools to get you out. Before you get behind the wheel, prepare an emergency kit containing things like snow removal tools and reflective warning lights. Blankets, food and water will help if you are unable to move for an extended period. Ensure you keep emergency numbers for your rental company close to hand.
Driving safely and appropriate to the conditions can help reduce the possibility of problems on the road. Take it nice and slow and stick to well-gritted roads whenever possible. If thick snow starts to fall while you are driving, take things even slower. If you're renting a car abroad, remember to swot up on the rules of the road for the country where you'll be driving.